3-Star Certified Partner · ServiceTitan & BuildOps · US + Canada

Forged in the field. Built to scale.

Kanara implements, fixes and optimizes ServiceTitan and BuildOps for contractors running 5 to 1,000 technicians. You get a working operation at go-live, not a software install.

Book a free discovery call See what we deliver

Certified provider & coach · End-to-end implementation & data management

Implementation plan · example

New ServiceTitan & BuildOps rollout

5 phases · proven method

PH 1PlanningIntro & kick-off calls, project planningDraft project plan
PH 2BlueprintingDiscovery, workflow, integration & data mappingSolution design doc
PH 3Build OutConfiguration, data migration, integrations, reportsSolution complete
PH 4ReadinessTrain-the-trainer, UAT, cutover, final migrationSolution acceptance
PH 5Go LiveRole-based end user & tech training, hypercareProject closeout

LIVE258 companies taken live on ServiceTitan & BuildOps

258companies implemented on ServiceTitan and BuildOps

5phase implementation method used on every project, from planning to go-live

100%inventory accuracy at Kotz HVAC

190+home service locations led through digital transformation

Trusted across the trades

Contractors and platforms we've worked with

I run a contracting companyFix or launch my platform I invest in or operate a portfolioStandardize my portfolio

Two platforms, one delivery standard

Whichever system runs your business, we make it work.

ServiceTitan leads in residential home services. BuildOps is built for commercial contractors. We are certified on both, so you get advice based on how your business runs, not on which software we sell.

Residential & commercial home services

ServiceTitan

For HVAC, plumbing, electrical, garage door, roofing, water treatment, septic and pool companies that are launching ServiceTitan or getting more out of it.

Implementation & onboarding
Data migration
Pricebook rebuild & optimization
ServiceTitan Inventory
Sage & QuickBooks integration
Custom reporting & dashboards
On-site training
Coaching & AI roadmaps

Talk about your ServiceTitan setup →

Commercial contractors

BuildOps

For commercial mechanical, electrical and plumbing contractors moving service, projects and maintenance agreements onto BuildOps.

End-to-end implementation
Data migration & management
Pricebook build & optimization
Inventory setup
Sage & QuickBooks integration
Custom reporting
On-site training
Coaching & AI roadmaps

Talk about your BuildOps rollout →

Sound familiar?

The software is in. The operation still runs on workarounds.

Broken pricebooksTechs quote from memory because the book is out of date or impossible to navigate.

Inventory & warehouse chaosTruck stock does not match the system and materials walk off unbilled.

Unreliable job costingYou cannot tell which jobs, techs or business units make money.

Scheduling inefficienciesThe dispatch board fights your team instead of helping it.

Slow cash flowInvoices and payments stall between the field, the office and accounting.

Reports nobody trustsEvery meeting starts with an argument about whose numbers are right.

Technicians underperformingNo clear targets, no clear feedback, no clear path to improve.

A half-configured platformYou pay for features your team has never switched on.

Leaders stuck firefightingOwners and managers spend the day fixing problems instead of growing.

Lost profit.Lost time.Lost scale.

What we deliver

Every workstream, on either platform.

Hire us for one piece or the whole rollout. Every engagement ends with your team trained and your data clean.

Service	What you get	ServiceTitan	BuildOps
Implementation	Configuration built around your workflows, business units and reporting, from kickoff to go-live.	ST	BO
Data migration	Customers, locations, equipment, agreements and history moved over, cleaned and verified.	ST	BO
On-site training	Role-based training for CSRs, dispatch, technicians, managers and accounting, at your shop.	ST	BO
Pricebook rebuild & optimization	A clean structure with task-level pricing and markups your techs can quote from with confidence.	ST	BO
Inventory implementation	Warehouses, trucks, purchasing and replenishment set up so counts match reality.	ST	BO
Accounting integrations	Sage and QuickBooks connected so invoices, payments, payroll and job costs flow without re-keying.	ST	BO
Custom reporting	Dashboards for owners, managers and investors, built on numbers everyone trusts.	ST	BO
Coaching	Ongoing coaching for leaders and admins so adoption sticks after go-live.	ST	BO
AI roadmaps	A practical plan for where AI and automation save time in your call center, dispatch and back office.	ST	BO

Our implementation method

Predictable timelines come from a proven method.

Every ServiceTitan and BuildOps project runs through the same five phases. Each phase ends with a signed-off deliverable, so you always know where the project stands.

01Planning
- Intro call
- Kick-off call
- Project planning
DeliverableDraft project plan
02Blueprinting
- Discovery
- Requirements readback
- Requirements doc
- Workflow design
- Integration mapping
- Data mapping
- Report design
DeliverableSolution design doc
03Build Out
- Workflow configuration
- Data migration
- Integration configuration
- Report creation
- Working sessions & user familiarization
DeliverableSolution complete
04Readiness
- Super user training (train the trainer)
- User acceptance testing
- Go-live prep
- Cutover planning
- Final data migration
DeliverableSolution acceptance
05Go Live
- Role-based end user & tech training
- Go-live & hypercare
- Transition to customer success & support
DeliverableProject closeout

Private equity & enterprise

One operating standard across every location.

For $25M+ and PE-backed platforms. Lorenzo has led technology across 190+ home service locations in North America, so he has already solved the problems a roll-up creates.

PE-backed platforms we've supported

Blue Cardinal Home Services GroupRight Time Group of CompaniesP3 Services

See the private equity playbook

Multi-location transformationOne configuration and playbook across brands and branches.
ERP ↔ ServiceTitan integrationSage, NetSuite and QuickBooks connected to the field.
National pricebook governanceCentral control with room for local pricing.
M&A systems unificationAcquisitions onboarded quickly and consistently.
AI forecasting & workforce modellingCapacity and demand planning across markets.
Executive advisoryA fractional CTO voice at the leadership table.

Results

Numbers our clients can point to.

258

Companies taken live on ServiceTitan and BuildOps

Each rollout included full data migration and role-based training, so teams were working in the system from day one instead of learning it on live calls.

ServiceTitanBuildOpsMigration + training

100%

Inventory accuracy at Kotz HVAC

A full ServiceTitan Inventory implementation across warehouse, purchasing and accounting, with truck stock that matches the system.

“Lorenzo was an absolute game changer. His expertise and resources made it possible for us to complete our ServiceTitan inventory project.”Hunter Kotz · Operations Manager, Kotz HVAC

Home services client · operational reset

−32%lost materials after inventory cleanup

+24%technician efficiency from dispatch optimization

+18%revenue per job after the pricebook rebuild

100%payroll accuracy after payroll cleanup

Meet the founder

Lorenzo Plaath

Founder & Principal Consultant · ServiceTitan Certified Coach

Lorenzo started his career at De Beers in South Africa, managing diamonds in the ground. He now helps contractors build gold-standard operations above it.

As a senior technology leader for Service Experts and Enercare, he led digital transformation across more than 190 HVAC, plumbing and electrical locations in North America. He selected and implemented ServiceTitan, SAP, Salesforce and Click Field Service, and connected them to legacy systems most teams called too hard to fix.

He learned the trades from the ground up, riding along with technicians and installers and sitting with CSRs and dispatchers. That is why his pricebooks, workflows and reports work in the field and not just in IT.

De BeersEarly career, South Africa

Service Experts & Enercare190+ locations transformed

Kanara, 2021Consulting across the US & Canada

What clients say

From the people who run the work.

★★★★★

“Lorenzo is the absolute best. We hired him to help with our company's inventory integration, and he coordinated seamlessly with our warehouse, purchasing and accounting departments to make the process as smooth as possible. His knowledge of the software and his guidance on the physical side of the process were amazing. We highly recommend Lorenzo and Kanara.”

★★★★★

“After the ServiceTitan pricebook training, I realized I was in over my head with everything else on my plate. We brought in Kanara for our pricebooks and implementation, and I am so glad we did. Lorenzo put our pricebooks in place for every team at Bertie Air, and our move to ServiceTitan went much more smoothly. We could not be happier with the results.”

★★★★★

“Lorenzo was an absolute game changer. His expertise and resources made it possible for us to successfully complete our ServiceTitan inventory project. We couldn't have done it without him.”

★★★★★

“Working with Lorenzo is a pleasure. He is very knowledgeable and always open to learning more about our business. We are very pleased and impressed to work with him.”

Trades we work in

Residential and commercial.

HVACPlumbingElectricalGarage DoorRoofingWater TreatmentSepticPoolCommercial MechanicalMulti-trade platforms

Questions

What contractors ask us first.

What does a ServiceTitan implementation consultant do?

We configure ServiceTitan around your business, migrate your data, build your pricebook, connect accounting and train your team so you are productive at go-live. Kanara is a 3-star certified ServiceTitan partner.

How long does a ServiceTitan implementation take?

It depends on your size, trades and integrations. Every project follows the same five phases: planning, blueprinting, build out, readiness and go live. Your timeline is set in the draft project plan during the first phase.

Are you a BuildOps implementation partner?

Yes. Kanara is a 3-star BuildOps Certified Partner for end-to-end implementation and data management, serving commercial contractors in the US and Canada.

Can you integrate ServiceTitan or BuildOps with Sage or QuickBooks?

Yes. We set up and troubleshoot Sage and QuickBooks integrations so invoices, payments, payroll and job costs flow correctly between the field and accounting.

Do you work with private equity and multi-location groups?

Yes. We standardize configuration, pricebooks and reporting across locations and help onboard acquisitions onto one operating model.

What does it cost?

Every engagement is scoped to your size and goals. The discovery call is free, and you receive a written proposal before any work starts.

Free discovery call

Tell us what's slowing you down.

Two minutes on the form, then pick a time that suits you. You will speak with Lorenzo directly.

Share your challengeCompany, platform and what you need fixed.
Book a 30-minute callChoose a time on the next screen.
Get a clear planScope, timeline and cost in writing, with no obligation.

info@kanaraenterprise.com
(940) 283-5972

Forged in the field. Built to scale.

New ServiceTitan & BuildOps rollout

Contractors and platforms we've worked with

Whichever system runs your business, we make it work.

ServiceTitan

BuildOps

The software is in. The operation still runs on workarounds.

Every workstream, on either platform.

Predictable timelines come from a proven method.

One operating standard across every location.

Numbers our clients can point to.

Companies taken live on ServiceTitan and BuildOps

Inventory accuracy at Kotz HVAC

Lorenzo Plaath

From the people who run the work.

Residential and commercial.

What contractors ask us first.

What does a ServiceTitan implementation consultant do?

How long does a ServiceTitan implementation take?

Are you a BuildOps implementation partner?

Can you integrate ServiceTitan or BuildOps with Sage or QuickBooks?

Do you work with private equity and multi-location groups?

What does it cost?

Tell us what's slowing you down.

Thanks, there. Now pick a time.